Return & Refund Policy

This Return & Refund Policy outlines your rights when purchasing products from haldenlife.com ("Website"), operated by Halden.

1. Company Information

Halden

haldenlife.com

Email: [email protected]

2. Returns for One-Time Purchases

You may return unopened products within 30 days of delivery.

Requirements:

• Items must be unopened and in original packaging.
• Proof of purchase is required.
• Opened or used items cannot be refunded due to hygiene and safety standards.

3. Upsell Purchases

Upsell items offered after a successful checkout follow the same 30-day unopened-return policy.

4. Refunds

Refunds are issued to the original payment method within 14 business days after returned goods are received and inspected. Shipping costs are the responsibility of the customer unless the product was defective on arrival.

5. Returns Process

To initiate a return, contact: [email protected] and we will provide return instructions.

6. Policy Updates

We may revise this Policy when operational or regulatory requirements change.